Refund policy

Rae Cassidy's shop uses Printify to fulfill merch orders.

Printify is a print-on-demand company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if a customer has ordered the wrong size, color, or simply changed their mind.

However, in case of a damaged product or a manufacturing error, Printify offers a free replacement or a refund if you contact us within 30 days of product delivery. Please get in touch with their team using the form on our "Submit issue" form and provide a clear photo showing the issue.